Technology Support and Helpful Links

http://www.aspstatus.com/#

https://status.classlink.com/

https://status.goguardian.com/

https://www.google.com/appsstatus/dashboard/

https://status.savvas.com/

https://status.illuminateed.com/

Staff -

Please check with your front office or management for the login credentials. Note that accounts take ~24hrs to process after HR has submitted the request for a new employee. Those credentials (Windows and Google) will then be emailed over to the school site Admin team.

Students - 

Please check with your school site CMS(Computer Media Specialist) or classroom teacher. Note that accounts take ~24hrs to process after the CEC(Enrollment) and school counselors have activated the student. Those credentials(Windows and Google) will then be available.

Many issues (with logins, accounts and the various software/programs) can arise when the Chromebook cache has become full of temporary files. Clearing the Chromebook cache will resolve most of these issues.

Chromebooks and Chrome Browser(Desktops):

1. Tap the three dots in the top-right corner of the screen, hover over “More Tools” and then select “Clear browsing data” 
2. Check the boxes next to Browsing History, Cookies, and Cached Images and Files.*
3. Click Clear Data

 * Note:  Time range should be set to “All Time” 

Requirements for Chromebook Checkouts and at-home use:

Please complete the Chromebook Request form and your school site CMS will contact the student once it is ready for check-out.

1) Complete the Chromebook Request Form

Click here to view and submit the form

Please note: this form can only be completed while logged into Google with either a Student(vvstu.org) account or a Staff(vvuhsd.org) account email.

*Once these are completed and verified, please check with the front office and the School Site's Tech 1 for checkout